This article is nominally about Steve Jobs calling to offer his condolences to the father of the teenage boy killed for his iPod on Saturday. I suppose it’s kind of nice that Jobs called him. What struck me, though, was the father’s words at the very end of the article:
In the days since [his son’s] death, Rose has spoken of finding meaning in his family’s misfortue, and of working to help teenagers like the ones who attacked his son.
…
“We live in a world which is changing rapidly,” Rose said. “We have the technology that can give us the iPod and everything else, but it’s not all these things. We have to work on the minds and the hearts.
“We’re failing these kids. We’re not loving them like we’re supposed to.”
A couple years ago, Marcy’s little brother was hit by a car and died. When we got the police report, it had the name and address of the driver. The police said that the driver wasn’t at fault, and from the description of the accident, we could see that was clearly true. But the family was left with a choice to make about how and if we were going to communiacate with the young man who was at the wheel that night.
Marcy finally wrote him a letter telling him a little about Josh and the family, and letting him know we didn’t blame him. A couple weeks later, he wrote back. His letter was painful to read — it was clear he was suffering about the accident, and that Marcy’s letter had come as a relief to him. He talked about how he hadn’t been planning on going to college, but that after the accident he started thinking about ways he could help people, as doctor or social worker, he said.
I guess it happens all the time — we saw it right after 9/11 — but it never fails to amaze me when tragedy brings out the best in people. The opportunity is right there to go for vengeance or to turn bitterly against the world, and yet people choose something else. People transcend their automatic, mechanical responses and create something unifying and world-altering.
Steve Jobs calls family of teenager killed for iPod | CNET News.com
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